| Case Study

| Case Study

Fueling Fleet Core's Growth Through Insight, Strategy, Solutions, and Innovation

Fueling Fleet Core's Growth Through Insight, Strategy, Solutions, and Innovation

Fueling Fleet Core's Growth Through Insight, Strategy, Solutions, and Innovation

How Experience Activation/CXT Partners helped Fleet Core redefine its brand, rebuild its digital engine, and accelerate growth in a competitive fuel delivery market—contributing to +48% growth in revenue and +25% growth in profit.

How Experience Activation/CXT Partners helped Fleet Core redefine its brand, rebuild its digital engine, and accelerate growth in a competitive fuel delivery market—contributing to +48% growth in revenue and +25% growth in profit.

OIL AND GAS

OIL AND GAS

| The Problem

| The Problem

Rising Online Competition. Underperforming Digital Channels. Lack of Defined Value Differentiation.

Rising Online Competition. Underperforming Digital Channels. Lack of Defined Value Differentiation.

Fleet Core, Inc. is Denver, CO-based direct fuel and fluid service provider that was started by entrepreneurs Keith and Nancy Reinhard in 2017. They saw an opportunity to fill a gap in the fuel delivery service market in Denver and the surrounding areas with owner-operated direct fuel health & performance services, designed for all fuel-dependent businesses.

They designed it around the values of "Passion Fuels Us. Service Defines Us. Commitment Drives Us." Their goal has been to deliver world class fuel and fluid solutions to fuel-dependent businesses to help optimize operations and business and financial performance—replacing transactional suppliers or even online brokers, whose sole objective is to sell fuel.

Fleet Core's greatest value differentiators were hidden or undefined—owner-operated, direct fuel service providers, blended portfolio of fuel health & performance services, exceptional customer service & experiences, multi-dimensional product & service offerings versus key competitors.

We helped Fleet Core understand their market position, effectively define their value differentiators, build digital tools to help them stand out more effectively in a very crowded market, and implement an effective "Go-To-Market" strategy to help compete and win.

Fleet Core, Inc. is Denver, CO-based direct fuel and fluid service provider that was started by entrepreneurs Keith and Nancy Reinhard in 2017. They saw an opportunity to fill a gap in the fuel delivery service market in Denver and the surrounding areas with owner-operated direct fuel health & performance services, designed for all fuel-dependent businesses.

They designed it around the values of "Passion Fuels Us. Service Defines Us. Commitment Drives Us." Their goal has been to deliver world class fuel and fluid solutions to fuel-dependent businesses to help optimize operations and business and financial performance—replacing transactional suppliers or even online brokers, whose sole objective is to sell fuel.

Fleet Core's greatest value differentiators were hidden or undefined—owner-operated, direct fuel service providers, blended portfolio of fuel health & performance services, exceptional customer service & experiences, multi-dimensional product & service offerings versus key competitors.

We helped Fleet Core understand their market position, effectively define their value differentiators, build digital tools to help them stand out more effectively in a very crowded market, and implement an effective "Go-To-Market" strategy to help compete and win.

| Multi-dimensional Challenges

| Multi-dimensional Challenges

Fleet Core thought they were struggling with demand generation due to the single issue of less than optimal Search Engine Optimization performance. Through our Integrated Value Creation discovery model, we uncovered a more multi-dimensional challenge that was limiting demand generation, brand awareness, and overall business growth.

Fleet Core thought they were struggling with demand generation due to the single issue of less than optimal Search Engine Optimization performance. Through our Integrated Value Creation discovery model, we uncovered a more multi-dimensional challenge that was limiting demand generation, brand awareness, and overall business growth.

The Expansion of Online Brokers, Middlemen, and Aggregators

Fleet Core was losing sales opportunities to online brokers and middlemen, which diluted their value as a fuel service, direct fuel delivery provider. And, many online brokers were securing actual service FROM Fleet Core for Denver customers, and then marking up the price to make their 3rd party profit.

Demand Generation Less Than Optimal

Fleet Core was experience weaker organic demand and growth and depending too heavily on current customers and a very small set of key businesses and industries. They needed expansion into new "fuel dependent" businesses and industries, and greater brand awareness focused on their true value differentiation.

Digital Demand Generation Platform Performance Ineffective

Fleet Core had never been able to capture the full impact of an effective digital marketing platform. Demand generation from their website was very low and brand awareness was almost non-existent outside of their current customer base.

Website Design and Structure

Their original website was very textual and focused on describing the features and benefits of their services versus the needs of fuel-dependent customers that could be met by their value differentiated services. It was visually weak and textually overdone.

Core Value Proposition (CVP) Branding & Messaging Not Compelling

A true Core Value Proposition was not defined or embedded in their digital marketing platforms and tools. The great value that had worked to build was "hidden" and not articulated effectively in their branding and messaging.

Lacked Formal Market Intelligence and Strategic Insights

Fleet Core had no real knowledge of their own brand awareness and identity, very little real marketing intelligence about key competitors in their crowded fuel market, and lacked critical strategic insight to guide future Sales, Marketing, and Strategy investment needed to grow and expand their business.

| Our Approach

| Our Approach

4-Step Integrated Value Creation Process

4-Step Integrated Value Creation Process

4-Step Integrated Value Creation Process

We utilize a proprietary Integrated Value Creation model that delivers Data Analytics, Strategic Insights, Targeted Solutions, and Rigorous Execution.

Our advisory focus is enhancing strategic decision-making, mobilizing insights into action, and accelerating business and financial performance.

We utilize a proprietary Integrated Value Creation model that delivers Data Analytics, Strategic Insights, Targeted Solutions, and Rigorous Execution.

Our advisory focus is enhancing strategic decision-making, mobilizing insights into action, and accelerating business and financial performance.

We utilize a proprietary Integrated Value Creation model that delivers Data Analytics, Strategic Insights, Targeted Solutions, and Rigorous Execution. Our advisory focus is enhancing strategic decision-making, mobilizing insights into action, and accelerating business and financial performance.

We believe that great business advisory begins with UNDERSTANDING the business. We take the time to learn how the business was developed, how it is structured today, and how it is positioned to "go-to-market" to compete effectively and grow and expand.

We believe that great business advisory begins with UNDERSTANDING the business. We take the time to learn how the business was developed, how it is structured today, and how it is positioned to "go-to-market" to compete effectively and grow and expand.

Our process begins with DATA ANALYTICS to validate what is driving current performance through STRATEGIC INSIGHTS that are captured and evaluated. From these insights we work to develop TARGETED SOLUTIONS that are designed to deliver accelerated business and financial performance. We ensure optimal results through effective EXECUTION PLANNING and PERFORMANCE MEASUREMENT.

Our process begins with DATA ANALYTICS to validate what is driving current performance through STRATEGIC INSIGHTS that are captured and evaluated. From these insights we work to develop TARGETED SOLUTIONS that are designed to deliver accelerated business and financial performance. We ensure optimal results through effective EXECUTION PLANNING and PERFORMANCE MEASUREMENT.

| Our Solution

| Our Solution

From Insight to Execution: A Two-Phase Transformation

From Insight to Execution: A Two-Phase Transformation

We utilized our Integrated Value Creation Process to develop critical market and customer intelligence, gain insights into competitor positioning, messaging, value, and service offerings, and to guide our execution of an enhanced digital marketing platform, creation of new branding and messaging, and development of a defined "Go-To-Market" strategy.

We utilized our Integrated Value Creation Process to develop critical market and customer intelligence, gain insights into competitor positioning, messaging, value, and service offerings, and to guide our execution of an enhanced digital marketing platform, creation of new branding and messaging, and development of a defined "Go-To-Market" strategy.

PHASE I

Our focus was on Data Analytics to first understand Fleet Core's business, brand awareness, messaging, competitive environment, and potential in a crowded market.

Our focus was on Data Analytics to first understand Fleet Core's business, brand awareness, messaging, competitive environment, and potential in a crowded market.

Website Redesign

Using strategic insights from our analytics we worked to rebuild the Fleet Core brand, messaging, and competitive positioning within their digital marketing platform. We stressed the value of their direct fuel delivery services for all fuel-dependent businesses in Colorado, as well as their robust fuel health & performance services portfolio.

Data Analytics

We utilized our data science partner, Espalier.ai, to provide analytics focused on brand awareness, brand identity, digital platform performance, competitive positioning and service offerings, and the future focus for Fleet Core as a direct fuel delivery service provider focused on fuel health & performance.

Core Value Proposition Redefined

Fleet Core has been built on service. A genuine commitment to exceed customer's expectations. It has also developed a strong, diverse, fuel health & performance services portfolio. But, it lacked a clearly defined CVP or Core Value Proposition that articulates, "Why should a customer buy from Fleet Core".

We strategically supported the executive leadership team at Fleet Core in defining their true value to customers—"A DIRECT Fuel Delivery Service Provider that is Built for Colorado Businesses".

Fleet Core has been built on service. A genuine commitment to exceed customer's expectations. It has also developed a strong, diverse, fuel health & performance services portfolio. But, it lacked a clearly defined CVP or Core Value Proposition that articulates, "Why should a customer buy from Fleet Core". We strategically supported the executive leadership team at Fleet Core in defining their true value to customers—"A DIRECT Fuel Delivery Service Provider that is Built for Colorado Businesses".

Fleet Core has been built on service. A genuine commitment to exceed customer's expectations. It has also developed a strong, diverse, fuel health & performance services portfolio. But, it lacked a clearly defined CVP or Core Value Proposition that articulates, "Why should a customer buy from Fleet Core". We strategically supported the executive leadership team at Fleet Core in defining their true value to customers—"A DIRECT Fuel Delivery Service Provider that is Built for Colorado Businesses".

Supporting Brand Messaging Enhanced

We completely transformed Fleet Core's brand messaging across their website, digital channels, 23 unique product and services offerings, sales collateral, and Social Media. We aligned their brand and messaging across every area of their business, and to the unique industries they serve, as well as target customers.

Our goal was to clearly articulate that "Passion Fuels Us. Service Defines Us. Commitment Drives Us." across all key Sales and Marketing channels.

We completely transformed Fleet Core's brand messaging across their website, digital channels, 23 unique product and services offerings, sales collateral, and Social Media. We aligned their brand and messaging across every area of their business, and to the unique industries they serve, as well as target customers. Our goal was to clearly articulate that "Passion Fuels Us. Service Defines Us. Commitment Drives Us." across all key Sales and Marketing channels.

We completely transformed Fleet Core's brand messaging across their website, digital channels, 23 unique product and services offerings, sales collateral, and Social Media. We aligned their brand and messaging across every area of their business, and to the unique industries they serve, as well as target customers. Our goal was to clearly articulate that "Passion Fuels Us. Service Defines Us. Commitment Drives Us." across all key Sales and Marketing channels.

SEO Aligned & Accelerated

As we rebuilt their brand and messaging across their digital channels, we also worked to optimize their brand awareness and positioning through searches and clearly differentiate their value vs. key competitors.

Data Analytics

Website Redesign

Sales & Marketing Collateral

PHASE II

Once the Fleet Core brand, value differentiation, and messaging "foundation" was rebuilt, we went to work creating and building a formal "Go-To-Market" execution strategy focused on 10 key dimensions of the Fleet Core business:

  1. Market Landscape & Competition

  2. Core Value Proposition

  3. Product & Services Market Differentiation

  4. Brand Identity: Messaging & Positioning

  5. Target Market & Customer Segments

  6. Distribution & Sales Channels

  7. Sales & Marketing Strategy

  8. Pricing & Revenue Model: Value Strategy

  9. Performance Tracking

  10. Strategy Launch & Execution

Once the Fleet Core brand, value differentiation, and messaging "foundation" was rebuilt, we went to work creating and building a formal "Go-To-Market" execution strategy focused on 10 key dimensions of the Fleet Core business:

  1. Market Landscape & Competition

  2. Core Value Proposition

  3. Product & Services Market Differentiation

  4. Brand Identity: Messaging & Positioning

  5. Target Market & Customer Segments

  6. Distribution & Sales Channels

  7. Sales & Marketing Strategy

  8. Pricing & Revenue Model: Value Strategy

  9. Performance Tracking

  10. Strategy Launch & Execution

Go-To-Market Strategy Development

Fleet Core desired a formal "Go-To-Market" Strategy to help guide their growth and expansion ambitions. We defined 10 key dimensions of their business and formulated a business acceleration strategy that serves as a ROADMAP for growth.

Social Media Platform Development & Launch

Fleet Core lacked the strategic demand generation benefits that can be captured through effective and targeted Social Media. We developed and manage 5 key Social Media platforms for them today, focused on human interest, Fleet Core value differentiation, customer value examples, fuel-dependent business operational needs and Fleet Core solutions, and overall brand messaging.

Digital Marketing Partnership Established & Implemented

To ensure the foundational elements of their new brand awareness, brand identity, and value messaging are maintained and expanded effectively, we introduced Fleet Core to our Digital Marketing partner Fuzzy Duck Marketing, based in Minneapolis, MN. They provide fractional digital marketing support to grow and expand the Fleet Core brand.

Sales Training Program Development & Execution

Fleet Core's small Sales team was inexperienced and lacking in strategic selling skills. We developed a formal Integrated Sales Training Program with a comprehensive Sales Playbook to enhance skills and elevate their team from transactional order takers to strategic sellers focused on customer needs and requirements.

Our Integrated Sales Training model focused on 5 key dimensions: (1) Core Value Proposition & Messaging, (2) Sales Process, (3) Solution-Based Selling, (4) SPIN Selling (solution-based questioning), (5) Negotiation

Fleet Core's small Sales team was inexperienced and lacking in strategic selling skills. We developed a formal Integrated Sales Training Program with a comprehensive Sales Playbook to enhance skills and elevate their team from transactional order takers to strategic sellers focused on customer needs and requirements. Our Integrated Sales Training model focused on 5 key dimensions: Core Value Proposition & Messaging, Sales Process, Solution-Based Selling, SPIN Selling (solution-based questioning), Negotiation

Fleet Core's small Sales team was inexperienced and lacking in strategic selling skills. We developed a formal Integrated Sales Training Program with a comprehensive Sales Playbook to enhance skills and elevate their team from transactional order takers to strategic sellers focused on customer needs and requirements. Our Integrated Sales Training model focused on 5 key dimensions: Core Value Proposition & Messaging, Sales Process, Solution-Based Selling, SPIN Selling (solution-based questioning), Negotiation

Digital Strategy/Social media Performance Reporting & Tracking Established

We developed a series of performance tracking reports for Digital Marketing and Social Media to validate our progress, build on areas of strength, and continue improving and enhancing the Fleet Core brand.

Go-To-market Strategy Development

Integrated Sales Training & Sales Playbook

Social Media Platform Development

| Fleet Core Business Performance Acceleration

| Fleet Core Business Performance Acceleration

Stronger Brand. Tangible Growth.

Measurable Impact.

Stronger Brand. Tangible Growth.

Measurable Impact.

Stronger Brand. Tangible Growth. Measurable Impact.

+48%

+48%

revenue Improvement

Fleet Core's 3Q 2025 revenue improved 48% vs. 3Q 2024, driven by investments in the Sales & Marketing processes, improvements in their brand awareness and identity, enhanced penetration of their current customer base with their expanded Fuel Health & Performance Services, expansion into new targeted industries that rely on fuel delivery services, and transformation of their overall Sales process.

+25%

+25%

Overall profitability Improvement

Fleet Core enjoyed a 25% improvement in their overall profitability in 3Q 2025 vs. 3Q 2024, driven by diversification of their product portfolio, expansion of Fuel Health & Performance services, increases in new customer acquisition and revenue generation, and an overall increase in total fuel sales and revenue.

100%+

100%+

Key SEO Metrics Acceleration

Most of the key brand awareness elements measured by digital marketing and search engine optimization efforts have improved 100%+ vs. 2024: website visits, bounce rate, click through rates, search positioning, time on site, etc. Fleet Core's brand awareness is growing and expanding for the future!

Through vision, hard work, investment, commitment to service, value differentiation, and new insights through market intelligence, Fleet Core is positioning its direct fuel delivery services for success and expansion into the future.

Through vision, hard work, investment, commitment to service, value differentiation, and new insights through market intelligence, Fleet Core is positioning its direct fuel delivery services for success and expansion into the future.

For companies in Colorado looking for a direct fuel delivery service provider PARTNER, vs. an indirect online transactional service, who is committed to optimizing your operations and supporting your unique business needs, look no further than Fleet Core! They are truly positioned to be the premium-service provider for all fuel dependent businesses throughout Colorado—TODAY, TOMORROW, and INTO THE FUTURE!

For companies in Colorado looking for a direct fuel delivery service provider PARTNER, vs. an indirect online transactional service, who is committed to optimizing your operations and supporting your unique business needs, look no further than Fleet Core! They are truly positioned to be the premium-service provider for all fuel dependent businesses throughout Colorado—TODAY, TOMORROW, and INTO THE FUTURE!

Working with Experience Activation was one of best decisions we’ve made. Their comprehensive, effective, and truly engaging approach to marketing has made a lasting impact on our business. I highly recommend them to any organization looking to level up its marketing and achieve real growth.

Working with Experience Activation was one of best decisions we’ve made. Their comprehensive, effective, and truly engaging approach to marketing has made a lasting impact on our business. I highly recommend them to any organization looking to level up its marketing and achieve real growth.

KEITH REINHARD

Chief Operating Officer (COO) of Fleet Core Inc.

Interested in accelerating your business and financial performance and achieving real growth like Fleet Core?

Interested in accelerating your business and financial performance and achieving real growth like Fleet Core?

Interested in accelerating your business and financial performance and achieving real growth like Fleet Core?

Let's talk about your needs

CXT Partners is a subsidiary of Experience Activation, LLC.

CXT Partners is a multi-dimensional Executive Business Advisory Firm delivering AI-leveraged customer experience services and solutions designed to accelerate business and financial performance.

CONTACT US

info@experienceactivation.com

+1 612-723-5243

CXT Partners is a subsidiary of Experience Activation, LLC.

CXT Partners is a multi-dimensional Executive Business Advisory Firm delivering AI-leveraged customer experience services and solutions designed to accelerate business and financial performance.

CONTACT US

info@experienceactivation.com

+1 612-723-5243

CXT Partners is a subsidiary of Experience Activation, LLC.

CXT Partners is a multi-dimensional Executive Business Advisory Firm delivering AI-leveraged customer experience services and solutions designed to accelerate business and financial performance.

CONTACT US

info@experienceactivation.com

+1 612-723-5243